Who it is for
Salon owners and booth teams who do their own booking between clients, whether that is one chair or several stylists.
Built on InfiniBot by KIS
InfiniBot AI OS for Salons
An AI front desk that answers every DM and call, books the right stylist and protects the chair.
Move through the strands
A front desk for your salon that answers while your hands are full
The problem
Clients message and call while you are mid-color. Replies come hours later, so people book elsewhere. A no-show leaves a chair empty with nobody to call, and clients walk out without a next visit.
What you get
- Every DM and call answered, with the service booked to the stylist who does it.
- Reminders and a waitlist that work to refill a cancelled chair.
- A rebooking message timed to each client's service.
- You still approve anything that goes out as a promotion.
The AI OS console
Watch it run the business
Maison Ember Salon (sample) is a made-up business. Press a control or let it play.
What is happening now
Send an Instagram DM, step 1 of 5
The client sends a message
- What happens
- A DM arrives asking about a service. The Receptionist reads it and asks the one or two questions the booking needs, such as hair length or the last color.
- Who does it
- Receptionist agent
- What it gives you
- A reply in the moment, even if you are mid-foil. Slow replies are how clients drift to the next salon.
Send an Instagram DM, step 2 of 5
The right stylist is matched
- What happens
- The service is matched to the stylist who does it. Color goes to Ava, cuts to Noor, extensions to Remi.
- Who does it
- Receptionist agent, using the skills you set
- What it gives you
- A new client does not land with someone who does not offer that service, so nobody has to rebook them.
Send an Instagram DM, step 3 of 5
An open slot is found
- What happens
- The gold box moves down that stylist's calendar until it finds a gap long enough for the service.
- Who does it
- Scheduler agent
- What it gives you
- A long color goes where it fits, instead of someone guessing and double booking.
Send an Instagram DM, step 4 of 5
The slot is held
- What happens
- The client gets the time and is asked to put a card on file to hold it.
- Who does it
- Receptionist agent, under your policy
- What it gives you
- The time is not given away while the client decides, and your own policy sets the rules.
Send an Instagram DM, step 5 of 5
The booking lands
- What happens
- The gold block drops onto the calendar. The no-show policy goes out and a reminder is set for 48 hours before.
- Who does it
- Receptionist and Follow-up agents
- What it gives you
- The chair is booked with no one at the desk, and the reminder is already in place.
Simulate a call, step 1 of 5
The call is answered
- What happens
- The AI receptionist picks up and asks what the caller needs. Here, a trim and a blowout around lunch on Friday.
- Who does it
- Receptionist agent, by voice
- What it gives you
- The caller reaches someone instead of voicemail, even with every stylist busy.
Simulate a call, step 2 of 5
The stylist is matched
- What happens
- A cut goes to Noor, the stylist set up for cuts.
- Who does it
- Receptionist agent
- What it gives you
- The caller gets a name and an answer straight away.
Simulate a call, step 3 of 5
A lunch slot is found
- What happens
- The calendar is checked for a one-hour gap near the time the caller asked for.
- Who does it
- Scheduler agent
- What it gives you
- You do not have to step away to check the book.
Simulate a call, step 4 of 5
The time is offered and held
- What happens
- The caller hears the time and agrees, with a card on file to hold it.
- Who does it
- Receptionist agent
- What it gives you
- The call ends with a decision rather than "I will call you back".
Simulate a call, step 5 of 5
Booked, with a summary saved
- What happens
- The block lands on the calendar and a short summary of the call is saved to the client's record.
- Who does it
- Receptionist and Bookkeeper agents
- What it gives you
- You can read what was said later, without listening to anything.
Run the day, step 1 of 6
Reminders go out early
- What happens
- Before opening, clients with visits today get a reminder and are asked to confirm.
- Who does it
- Follow-up agent
- What it gives you
- You learn about a problem before the chair sits empty.
Run the day, step 2 of 6
An unconfirmed slot goes to the waitlist
- What happens
- The 9:30 cut gets no reply in time, so your policy lets the slot go. The next client on the waitlist is offered it and says yes.
- Who does it
- Follow-up and Receptionist agents
- What it gives you
- The hour can still earn. Without this, it is a stylist standing idle.
Run the day, step 3 of 6
A rebooking message goes out
- What happens
- At week 6, color clients are told they are due and offered a real time with Ava.
- Who does it
- Follow-up agent
- What it gives you
- Clients come back on rhythm, without you scrolling through old appointments.
Run the day, step 4 of 6
A product suggestion waits for you
- What happens
- The Marketer suggests color-safe shampoo for pickup, based on the client's history. It waits for your approval.
- Who does it
- Marketer agent drafts, you approve
- What it gives you
- A helpful suggestion, in your voice, and nothing goes out without your yes.
Run the day, step 5 of 6
Loyalty points update
- What happens
- Today's visit adds points. The client passes 500, moves up to Gold, and a thank-you is drafted.
- Who does it
- Marketer agent
- What it gives you
- Regulars feel noticed, without a paper punch card.
Run the day, step 6 of 6
The day is closed
- What happens
- Payments are matched to the day's tickets.
- Who does it
- Bookkeeper agent
- What it gives you
- Nobody stays late to total the day.
- Message
- Match
- Slot
- Hold
- Booked
Receptionist
Call in progress
Hi! Do you have anything for a balayage before Friday?
Ava is our color specialist and has Friday at 3:00. Shall I hold it?
AvaColorNoorCut & styleRemiExtensions
Root touch-up
Gloss
Cut
Blowout
Cut
Tape-in install
Move-up
No-show protection
- Card on file
- 48h reminder
- Confirmed
Rebooking nudge
Waiting for week 6
Loyalty
Silver420 / 500 pts
Agent activity
- ReceptionistAnswers DMs and calls, then books the right stylist.
- Follow-upSends reminders and rebooking nudges.
Sample bookings and clients. Deposits and messages are simulated; nothing is charged or sent.
How to read this screen
- Left: Receptionist
- The conversation with the client. The chips above it change what the client asks for.
- Middle: calendar
- Each column is a stylist. Grey blocks are already booked. Gold blocks are new.
- Under the calendar
- No-show protection, the rebooking timer and the client's loyalty tier.
- Right: Agent activity
- A running note of which AI agent did what, so nothing happens out of sight.
Every step, in plain words
Each button on the console runs one of these. You can read them here without playing anything.
Send an Instagram DM
A client asks for a service by DM. This is the path from first message to a booked chair. Press a chip to try balayage, a cut or extensions.
-
The client sends a message
- What happens
- A DM arrives asking about a service. The Receptionist reads it and asks the one or two questions the booking needs, such as hair length or the last color.
- Who does it
- Receptionist agent
- What it gives you
- A reply in the moment, even if you are mid-foil. Slow replies are how clients drift to the next salon.
-
The right stylist is matched
- What happens
- The service is matched to the stylist who does it. Color goes to Ava, cuts to Noor, extensions to Remi.
- Who does it
- Receptionist agent, using the skills you set
- What it gives you
- A new client does not land with someone who does not offer that service, so nobody has to rebook them.
-
An open slot is found
- What happens
- The gold box moves down that stylist's calendar until it finds a gap long enough for the service.
- Who does it
- Scheduler agent
- What it gives you
- A long color goes where it fits, instead of someone guessing and double booking.
-
The slot is held
- What happens
- The client gets the time and is asked to put a card on file to hold it.
- Who does it
- Receptionist agent, under your policy
- What it gives you
- The time is not given away while the client decides, and your own policy sets the rules.
-
The booking lands
- What happens
- The gold block drops onto the calendar. The no-show policy goes out and a reminder is set for 48 hours before.
- Who does it
- Receptionist and Follow-up agents
- What it gives you
- The chair is booked with no one at the desk, and the reminder is already in place.
Simulate a call
The phone rings during a color application. The same booking path runs by voice, and a summary is saved.
-
The call is answered
- What happens
- The AI receptionist picks up and asks what the caller needs. Here, a trim and a blowout around lunch on Friday.
- Who does it
- Receptionist agent, by voice
- What it gives you
- The caller reaches someone instead of voicemail, even with every stylist busy.
-
The stylist is matched
- What happens
- A cut goes to Noor, the stylist set up for cuts.
- Who does it
- Receptionist agent
- What it gives you
- The caller gets a name and an answer straight away.
-
A lunch slot is found
- What happens
- The calendar is checked for a one-hour gap near the time the caller asked for.
- Who does it
- Scheduler agent
- What it gives you
- You do not have to step away to check the book.
-
The time is offered and held
- What happens
- The caller hears the time and agrees, with a card on file to hold it.
- Who does it
- Receptionist agent
- What it gives you
- The call ends with a decision rather than "I will call you back".
-
Booked, with a summary saved
- What happens
- The block lands on the calendar and a short summary of the call is saved to the client's record.
- Who does it
- Receptionist and Bookkeeper agents
- What it gives you
- You can read what was said later, without listening to anything.
Run the day
A sped-up salon day, showing the quieter work that protects your income once clients are booked.
-
Reminders go out early
- What happens
- Before opening, clients with visits today get a reminder and are asked to confirm.
- Who does it
- Follow-up agent
- What it gives you
- You learn about a problem before the chair sits empty.
-
An unconfirmed slot goes to the waitlist
- What happens
- The 9:30 cut gets no reply in time, so your policy lets the slot go. The next client on the waitlist is offered it and says yes.
- Who does it
- Follow-up and Receptionist agents
- What it gives you
- The hour can still earn. Without this, it is a stylist standing idle.
-
A rebooking message goes out
- What happens
- At week 6, color clients are told they are due and offered a real time with Ava.
- Who does it
- Follow-up agent
- What it gives you
- Clients come back on rhythm, without you scrolling through old appointments.
-
A product suggestion waits for you
- What happens
- The Marketer suggests color-safe shampoo for pickup, based on the client's history. It waits for your approval.
- Who does it
- Marketer agent drafts, you approve
- What it gives you
- A helpful suggestion, in your voice, and nothing goes out without your yes.
-
Loyalty points update
- What happens
- Today's visit adds points. The client passes 500, moves up to Gold, and a thank-you is drafted.
- Who does it
- Marketer agent
- What it gives you
- Regulars feel noticed, without a paper punch card.
-
The day is closed
- What happens
- Payments are matched to the day's tickets.
- Who does it
- Bookkeeper agent
- What it gives you
- Nobody stays late to total the day.
What each connection is for
- Google Calendar
- Holds each stylist's appointments.
- Square and Stripe
- Card on file, deposits and payments.
- QuickBooks
- Your books, kept in step with the day's tickets.
- Instagram DMs
- Where many clients ask first.
- Phone & SMS
- Calls, text reminders and rebooking messages.
- Google reviews
- Where happy clients are asked to leave a review.
- CRM
- Your client list: history, notes and preferences in one place.
What stays with a person
- Your prices, services and which stylist does what.
- Your deposit and no-show policy, and any exception to it.
- Promotions and product suggestions, which wait for your approval.
- Color advice for a tricky case, such as a corrective job.
Day in the life
Before, and with the AI OS
Before
Overnight DMs sit unread while the first client is in the chair.
A no-show leaves a stylist idle with nobody to call.
The phone rings through a color application and goes to voicemail.
Clients leave without a next appointment.
Someone stays late to return messages and total the day.
With AI OS
The Receptionist has answered overnight DMs and booked each one with the right stylist.
Follow-up offers an unconfirmed slot to the waitlist, so the chair has a chance to earn.
The AI Receptionist picks up, books the caller and saves a summary, so color stays uninterrupted.
Follow-up sends rebooking messages timed to each client's service, so visits stay on rhythm.
The Bookkeeper has matched payments to tickets, so nobody stays late.
The agents in this OS
A crew that never clocks out
AI OS
Receptionist
Answers Instagram DMs, texts and calls, then books the right stylist for the service.
Scheduler
Keeps each stylist's calendar tight and fills cancelled slots from the waitlist.
Follow-up
Sends reminders, confirmations and rebooking messages timed to each service.
Marketer
Drafts product suggestions and loyalty messages for your approval.
Bookkeeper
Matches deposits and payments to tickets, then closes out the day.
Each agent is configured for salons on InfiniBot, with approvals where you want a person to sign off.
Integrations
Connects with the tools you already run
- Google Calendar
- Square
- Stripe
- QuickBooks
- Instagram DMs
- Phone & SMS
- Google reviews
- CRM
Get your Salons AI OS
Built on InfiniBot by KIS around how your salons business runs. The demo above uses simulated data; yours runs on your own.