Who it is for
Barbershops that take walk-ins, from a two-chair shop to a busy room with several barbers and a Saturday rush.
Built on InfiniBot by KIS
InfiniBot AI OS for Barbershops
A live walk-in queue with honest wait times, a chair board and an AI that answers the phone while your hands are busy.
Move left or right to spin the pole
A walk-in line your customers can wait in from anywhere
The problem
The phone rings while every barber has clippers in hand. Nobody knows the true wait, so people get a guess. A crowded bench at lunch makes some customers leave without a cut.
What you get
- Customers join the line by text and wait wherever they like.
- A wait time worked out from the real chairs, not a guess.
- A text when it is nearly their turn.
- Calls answered, and tickets totalled by barber at closing.
The AI OS console
Watch it run the business
Fade & Co. Barbers (sample) is a made-up business. Press a control or let it play.
What is happening now
Walk in, step 1 of 4
The customer texts to join
- What happens
- They text JOIN and the service they want. They can do this from the door or from home.
- Who does it
- The customer, then the Receptionist agent
- What it gives you
- Nobody has to stop cutting to take a name, and the shop keeps a real list.
Walk in, step 2 of 4
They get a place and a wait
- What happens
- The reply gives their place in line and an estimate, worked out from how long each chair has left and how long each cut ahead of them takes.
- Who does it
- Dispatcher agent
- What it gives you
- An honest number. The customer can decide to stay or go grab a coffee.
Walk in, step 3 of 4
The line moves by itself
- What happens
- As each chair finishes, the next person is seated and everyone's wait is recalculated.
- Who does it
- Dispatcher agent
- What it gives you
- Barbers keep cutting. Nobody has to call names or keep the list straight.
Walk in, step 4 of 4
They are told to come back
- What happens
- When they reach the front of the line, they get a text saying they are next.
- Who does it
- Follow-up agent
- What it gives you
- The bench stays clear and the customer does not miss their turn.
Simulate a call, step 1 of 4
A caller asks about the wait
- What happens
- The call is answered while every barber is busy.
- Who does it
- Receptionist agent, by voice
- What it gives you
- The phone stops pulling a barber off a cut.
Simulate a call, step 2 of 4
The answer comes from the live line
- What happens
- The Receptionist reads the current wait and how many people are ahead, then offers to add the caller.
- Who does it
- Receptionist agent
- What it gives you
- The caller hears the true number, which is the one on the board.
Simulate a call, step 3 of 4
The caller is added
- What happens
- The caller gives a name and goes into the line like any other walk-in.
- Who does it
- Receptionist agent
- What it gives you
- A call becomes a customer in line, rather than a maybe.
Simulate a call, step 4 of 4
A text will follow
- What happens
- The caller is told a text will come when they are next.
- Who does it
- Follow-up agent
- What it gives you
- They do not need to call back to check.
Run the day, step 1 of 5
The rush joins by text
- What happens
- Four customers text in within a few minutes. Each gets a place and a wait.
- Who does it
- Receptionist agent
- What it gives you
- The line grows on the screen instead of crowding the shop.
Run the day, step 2 of 5
The next customer is asked to confirm
- What happens
- Ben is close to the front and gets a text asking him to reply 1 to keep his spot.
- Who does it
- Follow-up agent
- What it gives you
- You find out who is really coming before a chair opens.
Run the day, step 3 of 5
No reply, so the line moves on
- What happens
- Ben does not answer, so he moves back one spot and the next person goes ahead.
- Who does it
- Dispatcher agent, by your rule
- What it gives you
- A chair does not sit empty waiting for someone who wandered off.
Run the day, step 4 of 5
Review requests wait for you
- What happens
- One short text is drafted for today's customers asking for a Google review. It sends after you approve it.
- Who does it
- Follow-up agent drafts, you approve
- What it gives you
- You choose what goes out under the shop's name.
Run the day, step 5 of 5
Tickets are totalled
- What happens
- At the end of the day, tickets are added up for each barber.
- Who does it
- Bookkeeper agent
- What it gives you
- No adding up slips by hand at closing.
Text to join
JOIN fade
You are on the list. About 24 minutes. I will text when you are next.
Walk in now24min wait
Queue
- Jay, fade
- Luis, beard
Agent activity
- DispatcherKeeps the queue moving and each wait time accurate.
Sample shop and customers. Press a chair to send that barber on break, and every wait time recalculates.
How to read this screen
- Left: Text to join
- The messages between customers and the shop. The chips pick the service for the next walk-in.
- Big number
- How long someone walking in right now would wait, in minutes.
- Queue
- Everyone in line, with each person's own wait. The gold outline is the customer you just added.
- Chairs
- Each ring shows minutes left on the cut. Press a chair to send that barber on break and watch every wait change.
- Right: Agent activity
- Which AI agent did what, in order.
Every step, in plain words
Each button on the console runs one of these. You can read them here without playing anything.
Walk in
A customer joins the line without standing in the shop. Pick a service with the chips first, because a fade takes longer than a beard trim.
-
The customer texts to join
- What happens
- They text JOIN and the service they want. They can do this from the door or from home.
- Who does it
- The customer, then the Receptionist agent
- What it gives you
- Nobody has to stop cutting to take a name, and the shop keeps a real list.
-
They get a place and a wait
- What happens
- The reply gives their place in line and an estimate, worked out from how long each chair has left and how long each cut ahead of them takes.
- Who does it
- Dispatcher agent
- What it gives you
- An honest number. The customer can decide to stay or go grab a coffee.
-
The line moves by itself
- What happens
- As each chair finishes, the next person is seated and everyone's wait is recalculated.
- Who does it
- Dispatcher agent
- What it gives you
- Barbers keep cutting. Nobody has to call names or keep the list straight.
-
They are told to come back
- What happens
- When they reach the front of the line, they get a text saying they are next.
- Who does it
- Follow-up agent
- What it gives you
- The bench stays clear and the customer does not miss their turn.
Simulate a call
The most common shop call is "how long is the wait?". Here the AI answers it from the live line.
-
A caller asks about the wait
- What happens
- The call is answered while every barber is busy.
- Who does it
- Receptionist agent, by voice
- What it gives you
- The phone stops pulling a barber off a cut.
-
The answer comes from the live line
- What happens
- The Receptionist reads the current wait and how many people are ahead, then offers to add the caller.
- Who does it
- Receptionist agent
- What it gives you
- The caller hears the true number, which is the one on the board.
-
The caller is added
- What happens
- The caller gives a name and goes into the line like any other walk-in.
- Who does it
- Receptionist agent
- What it gives you
- A call becomes a customer in line, rather than a maybe.
-
A text will follow
- What happens
- The caller is told a text will come when they are next.
- Who does it
- Follow-up agent
- What it gives you
- They do not need to call back to check.
Run the day
A sped-up lunch rush, including what happens when someone does not show up for their turn.
-
The rush joins by text
- What happens
- Four customers text in within a few minutes. Each gets a place and a wait.
- Who does it
- Receptionist agent
- What it gives you
- The line grows on the screen instead of crowding the shop.
-
The next customer is asked to confirm
- What happens
- Ben is close to the front and gets a text asking him to reply 1 to keep his spot.
- Who does it
- Follow-up agent
- What it gives you
- You find out who is really coming before a chair opens.
-
No reply, so the line moves on
- What happens
- Ben does not answer, so he moves back one spot and the next person goes ahead.
- Who does it
- Dispatcher agent, by your rule
- What it gives you
- A chair does not sit empty waiting for someone who wandered off.
-
Review requests wait for you
- What happens
- One short text is drafted for today's customers asking for a Google review. It sends after you approve it.
- Who does it
- Follow-up agent drafts, you approve
- What it gives you
- You choose what goes out under the shop's name.
-
Tickets are totalled
- What happens
- At the end of the day, tickets are added up for each barber.
- Who does it
- Bookkeeper agent
- What it gives you
- No adding up slips by hand at closing.
What each connection is for
- Square and Stripe
- Taking payment and recording tickets.
- Google Calendar
- Barber schedules and days off.
- QuickBooks
- Your books, kept up to date from the tickets.
- Phone & SMS
- Answering calls and sending "you are next" texts.
- Google reviews
- Where customers can leave a review.
- CRM
- Your customer list, including who usually comes in for what.
What stays with a person
- The cut itself, and how long each service takes in your shop.
- Your rule for what happens when someone misses their turn.
- Review requests and return reminders, which wait for your approval.
- Breaks. A barber marks one and the line adjusts.
Day in the life
Before, and with the AI OS
Before
The phone rings while every barber has clippers in hand.
The lunch rush crowds the waiting area and some people leave.
Someone asks about the wait and gets a guess.
A barber takes a break and nobody updates the line.
Tickets get totalled by hand.
With AI OS
The Receptionist answers calls and adds people to the line, so nobody puts the clippers down.
Customers join by text and wait wherever they like, which keeps the bench clear.
The Dispatcher gives a wait from the live chairs, so nobody hears a guess.
A barber goes on break, and the Dispatcher updates every wait.
The Bookkeeper has totalled tickets by barber, and review requests are ready for your approval.
The agents in this OS
A crew that never clocks out
AI OS
Receptionist
Checks in walk-ins by text and answers "how long is the wait?" on the phone.
Dispatcher
Runs the queue, chair board and live wait times across every barber.
Follow-up
Texts customers when they are next and handles no-replies.
Marketer
Sends review requests and return reminders for your approval.
Bookkeeper
Totals tickets by barber at the end of the day.
Each agent is configured for barbershops on InfiniBot, with approvals where you want a person to sign off.
Integrations
Connects with the tools you already run
- Square
- Stripe
- Google Calendar
- QuickBooks
- Phone & SMS
- Google reviews
- CRM
Get your Barbershops AI OS
Built on InfiniBot by KIS around how your barbershops business runs. The demo above uses simulated data; yours runs on your own.