Home / Automation & AI / Review System
Automation system
Ask satisfied customers for reviews automatically, at the right moment.
This step
Job completed
A job is marked as finished in your CRM, the place you keep customer records.
Run log
OutputSimulated, sample data
The workflow, explained
The demo above runs through these same stages. Here is what starts the workflow, what happens at each step, who or what does it, and what you get from it.
A job is marked as finished in your CRM, the place you keep customer records.
You or your staff, as part of closing the job.
Requests go out while the visit is fresh, with no reminder needed.
The system connects to your CRM and spots completed jobs and happy customers.
An n8n workflow reading your records, for example in Notion.
The right people get asked at the right time. Without it, asking depends on someone remembering.
The customer receives a personal message by email or SMS asking for a review.
The workflow sends it, using wording set up for your business.
A real ask. Without it, happy customers rarely leave a review.
If there is no reply, the customer gets a polite reminder. Then the messages stop.
The follow-up sequence, on its own.
More reviews from people who meant to and forgot, without pestering anyone.
New reviews are collected so you can see them in one place, including your Google Business Profile.
The system gathers them. You read them.
You stay on top of what customers say without checking several sites.
New reviews appear on your profile and in your monitoring view.
Your customers write them. The system keeps them in view.
A steadier stream of reviews that future customers can read when they look you up.
Sample runs
These are the same two runs as the demo above. The names and details are made up to show how the workflow behaves.
Starts with CRM: job closed / customer happy
Result
Google Business Profile (sample)
Turned up on time and left the place spotless.
Starts with CRM: job closed / no response
Result
To: tom@example.com (sample)
Hi Tom, thanks again for choosing us. If you have a minute, a short review would mean a lot.
What you get
Built with
Exact tools depend on what you already use.
FAQ
Ask satisfied customers for reviews automatically, at the right moment.
Happy customers rarely leave reviews unless someone asks.
They get the request, then a polite reminder, and then the messages stop.
The system connects to where you record completed jobs. Notion can fill that role.
Usually not. We connect to the tools you already use, and scope any changes with you first.
Answer a few questions and send them to us. We will tell you what we would build, and what you do not need.